REVIEWS BELOW 4 STARS ARE CENSORED!!!!
So, I ordered 2 strip starter kits. They arrived, and right away, it took over 2 hours to get the strips to connect properly to the Cololight app (which only works via mobile, as there is no PC option.) Finally after giving up, I walked away only to return at the end of the day to find out the light strips had randomly connected themselves to my app at some point. Then, I had to get them to work with Razer Synapse (as the rest of my RGB setup is Razer products). That was ALSO another HUGE hassle as Cololights simply don't respond the way they are supposed to according to the instructions manuals. I wrote to customer service to find out what I was doing wrong. It took them over 48 hours to simply respond with a copy paste of the instruction manual which I had been following in the first place and even took the time to tell them that I had done so. After looking around on youtube, I finally managed to get the strips and hexagon lights working with Synapse. (through no help of customer service)
Later, i realized, the strips weren't quite long enough for my needs, and so purchased 2 strip extensions. When they arrived, I excitedly hooked them up to the starter kits, and to my surprise, the extensions did not light up. Strange because when you hook up the extension strip to the power supply directly, they work. Again, wrote to customer service today, with no reply (once again). I read through the FAQs only to find out that the extension kit requires an auxiliary power cord at the opposite end in order to function. NO WHERE on the extension strip page is it written that you require one of these auxiliary power supplies in order for the extension to work NOR that you have to purchase the product separately! So now I find myself paying shipping fees to Canada (which are pricy) for the THIRD time due to Cololight's garbage website and lack of information.
A starter kit costs 60$USD, an extension 40$USD plus power supply 15$USD. So there is only a 5$ discount for an extension kit?! You might as well just get the starter kit again as the power supply has a longer cord.
All around, a terrible experience with Cololight, and now don't have a choice but to give them more money as the power auxiliary cord is not sold elsewhere. If you are hesitating between Cololight and another RGB brand, do yourself a favor, and go with the other brand.